Utkal Automobiles

Introduction

UTKAL AUTOMOBILES PRIVATE LIMITED ("Utkal Automobiles", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

2.1 Personal Information

We may collect personal information when you:

• Register or create an account.
• Submit enquiries or forms.
• Contact us.
• Make payments or purchase products/services.
• Participate in feedback, surveys, or other interactions with us.

This may include:

• Name, email, phone number, address.
• Login credentials.
• Vehicle or enquiry-related details.
• Payment and transaction details.
• User-generated content or information submitted by you.

2.2 Automatically Collected Information

We may automatically collect:

• Device details (IP address, browser, operating system).
• Usage activity (pages visited, time spent, interactions).
• Website/application activity and preferences.
• Approximate location.

2.3 Cookies

We may use cookies to:

• Remember preferences.
• Improve user experience.
• Analyze website performance.
• Understand user interactions.
• Provide relevant communications, offers, or advertisements.

You can disable cookies through your browser settings, although some features may not function properly.

How We Use Your Information

3.1 Services

We may use your information to:

• Provide and manage our products and services.
• Manage customer accounts and enquiries.
• Process payments and transactions.
• Provide customer support.
• Respond to requests and enquiries.

3.2 Communication

We may use your information to:

• Send service-related updates and notifications.
• Provide information about products, services, offers, and promotions.
• Request feedback or conduct surveys.

3.3 Analytics

We may use information to:

• Improve our products and services.
• Analyze usage trends.
• Enhance customer experience.
• Improve website/application functionality.

3.4 Legal & Security

We may use information to:

• Comply with applicable laws and regulations.
• Prevent fraud and unauthorized activities.
• Protect our customers, employees, business, and platform.
• Maintain the security and integrity of our services.

Information Sharing

4.1 Service Providers

We may share information with trusted service providers and vendors who assist us with payment processing, hosting, technology, customer support, communication, and other business operations.

4.2 Business Partners

Where necessary, we may share relevant information with authorized business partners, service providers, or other entities involved in providing products or services requested by you.

4.3 Legal Requirements

We may disclose information when required or permitted by applicable law, regulation, legal process, or governmental authority.

4.4 Business Transfers

Your information may be transferred or disclosed as part of a merger, acquisition, restructuring, sale of assets, or other business transaction.

4.5 With Consent

We may share information where you have provided your consent or otherwise authorized us to do so.

4.6 Anonymous Data

We may use anonymized or aggregated information for research, analytics, reporting, and business improvement purposes.

Data Security

We take reasonable measures to protect your information, including:

• Encryption or other security measures for sensitive data.
• Restricted access to personal information.
• Regular security reviews and audits.
• Appropriate data retention and protection practices.

Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict or object to certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

Children's Privacy

Our services are not intended for children under 13 years of age without appropriate parental or guardian consent.

If we become aware that we have collected personal information from a child without the required consent, we will take reasonable steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the updated policy is published.

Continued use of our services after such changes means that you acknowledge and accept the updated Privacy Policy.